Orders for products and services are fulfilled by an authorized agent for the featured carriers.

Offers on 4-Cell-Phones.com and fulfilment partner websites exclusively available to customers activating a new line of service on a one (1) or two (2) year contract with the featured carrier. In the event that a customer order cannot be provisioned by the featured carrier, we will attempt to fulfill an order through an alternative carrier providing a substantially similar offer, if available. All orders are subject to Credit approval or deposit. Should a carrier require automatic credit card bill payment as a condition of customer approval, the customer will automatically be placed on such a program.

Value shown based on other listed offers via the Internet. The above offer is contingent upon activation of a customer's order before the promotion end date. Click on the Rebate Information button or the highlighted items to determine the promotion end date. Orders may not be activated by the promotion end date based on but not limited: to incomplete order information, equipment out of stock and/or carrier processing delays. After the promotion end date, an order may be provisioned with an alternative offer substantially similar to the present offer, if available, and the customer shall be notified of the change.

Other restrictions and conditions may apply.

Shipping and handling

Shipping via FedEx

4-Cell-Phones.com is proud to offer FedEx delivery service for all orders, except in the rare circumstance that FedEx does not deliver to the address you provide.

Shipping Options for Cell Phone Orders

Select Standard Shipping to get Free 2nd business day delivery after your phone has been activated.

Select Express Delivery to receive FedEx Express shipping for next business day delivery after your phone has been activated.

Delivery to Alaska, and Hawaii, and U.S. Territories

We are proud to offer both Standard and Express Shipping to Alaska, Hawaii,
Puerto Rico, and the U.S. Virgin Islands at no additional charge.

Delivery to P.O. Boxes

In some cases orders for shipment to P.O boxes may take longer to be approved. Since FedEx does not deliver to P.O. Boxes, these orders will be delivered via another method such as U.S.P.S.

Order Processing Time

If your order includes the activation of a phone with a service plan, then the carrier (Cingular Wireless, Verizon Wireless, Nextel, Sprint, T-Mobile, Alltel, etc.) must approve your application for new service before your phone can be activated. Most phone orders are approved, activated and shipped within hours of being placed. In some cases, the carrier may delay approval due to circumstances beyond our control. If the carrier requires additional information to approve your order, we will contact you immediately via e-mail and/or phone, so when you place your order, be sure to provide an e-mail address that you check regularly.

Order Tracking

We offer real-time online order tracking where you can view the status of your order's activation and shipment, with links to track your package via FedEx.

Weekend Deliveries

FedEx Express deliveries are not available on Saturdays or Sundays. However, we use sophisticated shipping software to find alternative methods whenever we can assure that you will receive your package more quickly. For example, if your order is activated on a Friday afternoon, and your home address is within close proximity of our nearby distribution center, we may ship your order via FedEx Home Delivery ground shipping to allow for Saturday delivery. In all cases, you will receive a shipping notification with a tracking number and real-time online order tracking.

Holiday Deliveries

FedEx does not deliver on certain holidays such as Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Your package will be delivered on the next regular shipping day following the holiday. For more details, see the FedEx Holiday Delivery Schedule.

Out of Stock Cell Phones/ Wireless Devices

We stock a high level of inventory to ensure rapid delivery, but on occasion, we may be temporarily out of stock on a device that is in high demand. In those circumstances, we will not hold your order to wait for an out of stock item, and you may receive your order in two shipments.

Multiple Attempts to Deliver Your Package

If FedEx cannot deliver your order after several attempts, your order may be cancelled. However, once your new line of service has been activated, we cannot cancel your carrier's wireless service agreement. You must notify your wireless carrier promptly if you desire to cancel your service.

If You Receive the Wrong Item

If we make an error with your order, please notify us right away (within 7 days of receiving your shipment) via the Customer Service Center, and we will make arrangements to send a replacement promptly.

Phones / Accessories Damaged in Shipping

If your shipment was damaged in transit, contact the Customer Service Center and we will gladly send you a replacement. Any product(s) returned must follow our Exchange / Return policy.

Site Security and Privacy

Thank you for shopping with 4-Cell-Phones.com. We have done our best to ensure the security and privacy of your transactions with us. Rest assured that your credit card information and other personal data will be treated with the highest standards of safety, security, and confidentiality.

We've made every effort to make our system a secure one. In order to provide our customers with the most secure and private online shopping environment available, 4-Cell-Phones.com order page uses state-of-the-art technology to protect credit card numbers and other confidential information you provide when placing an order. The instant you go to the offer page, the "padlock" symbol on the browser bar at the bottom of your monitor indicates that you have entered our secure zone. Our security system automatically encrypts your personal information, including credit card number, name, address, and telephone number, so that it can't be read while traveling over the Internet. This is the industry standard for securing web transactions. Any information that you send to us while at our secure site is "encrypted" before it is transmitted over the web.

To access your account online, you will need a secure version browser: Microsoft* Internet Explorer 3.0 or higher or Netscape* Navigator 2.0 or higher.

PERSONAL INFORMATION SECURITY

For activation, we require your Social Security number and date of birth to eliminate the possibility of fraud and ensure the accuracy of the credit information we use when processing your order. As with all applications for wireless service, we are required to run a credit history check to provide service. All information submitted is protected by our secure server, which automatically encrypts your personal information, name, address, and telephone number, so that it cannot be read while traveling over the Internet.

We collect and store certain visitor information to improve our Web site, to make your visit more productive and to tailor your future visits to your preferences. We count, track and aggregate customer visits to analyze general traffic flow. This is the visitor information we collect:

Our server automatically recognizes the visitor's domain name.

We track where our visitors come from and how they move within the 4-Cell-Phones.com site.

If you review or download information, we track the visit.

IN SUMMARY
We are committed to protecting your information. We use the information that we collect on our web site to make shopping at 4-Cell-Phones.com possible and to enhance your overall shopping experience. Future policy changes will be posted on this page.

COPYRIGHT
Information contained herein (www.4-cell-phones.com) is protected under both U.S. Federal and International Copyright Laws. No part of this site's content including layout, text and images may be duplicated or published in any form or method without prior formal consent.

THIRD PARTY LINKS
The web site may contain links to non-4-Cell-Phones.com web sites.
4-Cell-Phones.com is not responsible for the security practices of such web sites.

Tell us what you think!
4-Cell-Phones.com welcomes your questions and comments about privacy.
Please send your comments to mailman at 4-cell-phones dot com.

Contact Us

If you have any questions regarding this statement, or would like more information on our privacy practices, please contact us at: Customer Relations.

Updates and Notification of Changes

From time to time, we may update this privacy notice. We will notify you about material changes in the way we treat personally identifiable information by placing a notice on our site. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and to whom we disclose it. If we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change.